Terms of Service

Effective Date: Date of Registration | Last Updated: July 29, 2026

These Reseller Terms of Service ("Terms") are a binding agreement between AscendX Innovations Pvt. Ltd., a company incorporated under the Companies Act, 2013, having its registered office at New Delhi, Delhi, India, bearing CIN U62010DL2026PTC465357 and GSTIN 07ABFCA3611G1Z2, operating under the brand name "Profit Agentz" and offering the software product "Voice Dictation" ("we," "us," "our," or the "Company"), and any person or entity that registers as, applies to become, or acts as a reseller of Voice Dictation ("you," "your," or the "Reseller").

By registering on our Dashboard, submitting a reseller application, accepting these Terms electronically, purchasing a Licence for resale, or otherwise using our reseller program in any way, you agree to be bound by these Terms. If you do not agree, do not register for or use the reseller program.

We may update these Terms from time to time in accordance with Section 32 (Changes to These Terms). Your continued participation in the reseller program after an update takes effect constitutes acceptance of the updated Terms.

"Authorised Materials" means the logos, product descriptions, screenshots, price information, brochures, demonstration materials and other marketing content we supply or expressly approve in writing.

"Customer" or "End Customer" means the final person or organisation acquiring a Licence for its own permitted use and not for further resale.

"Customer Data" means any personal, business, billing, device, Licence or contact information relating to a Customer.

"Dashboard" means the reseller administration portal, Licence management portal or any other system we make available to you.

"Documentation" means the user guides, installation instructions, policies, support material and other documentation we make available.

"Intellectual Property Rights" includes copyrights, trademarks, service marks, trade names, domain names, designs, database rights, trade secrets, source-code rights, know-how and all similar proprietary rights.

"Licence" means the limited right we grant to an End Customer to install and use Voice Dictation in accordance with the applicable end-user terms.

"Product" means the Voice Dictation desktop application, its authorised installers, models, components, updates, Documentation and related services we provide.

"Reseller Price" means the price you pay us for each Licence, as set out in the Reseller Pricing Details (Annex A) or subsequently notified to you in writing.

"Recommended Retail Price" or "RRP" means the non-binding retail price we recommend for sale to an End Customer.

"Territory" means India, unless a different territory is stated in Annex A.

2.1 By accepting these Terms, you become a non-exclusive, non-transferable and revocable authorised reseller of the Product in the Territory for so long as these Terms remain in effect.

2.2 You agree to market and resell the Product only in accordance with these Terms.

2.3 Your enrollment is non-exclusive. We may, at any time and without notice to you: a. sell the Product directly to any Customer; b. sell through our website or other channels; c. enroll additional resellers, distributors, referral partners or agents; d. offer promotions or discounts directly to Customers; and e. modify our distribution strategy.

2.4 You shall not appoint sub-resellers, dealers, agents, franchisees or other intermediaries without our prior written approval.

2.5 No exclusive territory, customer category, industry, account or lead is granted to you unless expressly stated in a separate written addendum signed by both parties.

3.1 You act as an independent contractor purchasing Licences from us for resale.

3.2 Nothing in these Terms creates any employment, agency, partnership, franchise, fiduciary relationship, joint venture or legal representation between you and us.

3.3 You have no authority to: a. bind us; b. enter into a contract on our behalf; c. make representations, warranties or guarantees on our behalf; d. collect money in our name unless we expressly authorise it; e. incur liability for us; or f. describe yourself as our employee, branch, office or legal representative.

3.4 You may describe yourself only as an "Authorised Reseller of Voice Dictation by Profit Agentz" while these Terms remain in effect.

4.1 The arrangement under these Terms is a buy-and-resell model.

4.2 We invoice you for the Licences you purchase.

4.3 You independently invoice and collect payment from your Customers.

4.4 The difference between the Reseller Price and your customer selling price is your commercial margin. It is not a commission separately payable by us.

4.5 Except where we expressly agree in writing, you are not entitled to any commission, margin, referral fee or compensation in respect of: a. direct purchases made through our website; b. Customers purchasing directly from us; c. renewals, upgrades or other products purchased directly from us; or d. leads that were not validly registered and accepted under an approved lead-protection process.

5.1 The Reseller Prices and Recommended Retail Prices (RRP) are as specified in Annex A, along with applicable GST.

5.2 The Recommended Retail Price is a recommendation only. Subject to applicable law, you independently determine your actual resale price.

5.3 You shall not falsely state that any unauthorised discount, price, refund or offer is sponsored, approved or funded by us.

5.4 We may revise the Reseller Price, Recommended Retail Price, tax treatment, Product packaging or commercial terms by giving you at least fifteen days' written notice. Revised prices apply to orders you place after the effective date stated in the notice.

5.5 Unless we approve credit terms in writing, all Licence purchases must be prepaid by you.

5.6 We will issue, credit or activate a Licence only after we have received cleared payment and any required Customer information.

5.7 You bear your own operating costs, marketing expenses, payment-gateway fees, travel costs, employee costs and taxes.

5.8 You and we are each responsible for our own GST registration, tax returns, tax invoices, credit notes, accounting records, tax payments and statutory compliance.

5.9 You shall provide us with accurate legal name, address, PAN, GSTIN and place-of-supply details.

5.10 If you are registered under GST, you shall issue a legally compliant tax invoice to the Customer and separately disclose applicable taxes.

5.11 Nothing in these Terms constitutes tax advice. The applicable GST rate, place of supply, classification and input-tax-credit eligibility must be determined by you in accordance with applicable law and professional advice.

6.1 You shall purchase or request Licences only through the Dashboard or another method we approve.

6.2 Every Licence order you submit must contain accurate information we request, which may include: a. Customer name; b. Customer email address; c. Customer mobile number; d. operating system; e. device or activation information; f. billing information; and g. any additional information we reasonably require for Licence administration.

6.3 You shall not submit false, misleading, duplicated or fabricated Customer information.

6.4 A Licence may be assigned only to the genuine End Customer for whom it was purchased.

6.5 Once activated or assigned, a Licence may not be transferred, reassigned, resold again, shared or issued to another Customer without our prior written approval.

6.6 You shall not: a. reuse a Licence for multiple Customers; b. share activation credentials; c. bypass device-binding or Licence controls; d. create fake accounts; e. manipulate the Dashboard; f. sell counterfeit, unauthorised or duplicated Licences; g. distribute altered installers; h. expose private download links; i. facilitate unauthorised copying; or j. assist any person in circumventing Product restrictions.

6.7 We may suspend a suspicious order or activation while we investigate suspected fraud, misuse, non-payment, chargeback or security risk.

7.1 Every Customer's use of the Product is subject to our then-current end-user licence terms, terms of service, privacy policy, refund policy and other applicable Product policies.

7.2 Before completing a sale, you shall make the applicable Customer terms reasonably available to the Customer.

7.3 You shall not modify, replace, contradict or waive our end-user terms.

7.4 You shall not grant any Customer ownership of the Product, source code, models, installers, Documentation, brand assets or Intellectual Property Rights.

7.5 A sale you make grants only the authorised Licence we describe.

8.1 For the applicable transaction, you are the commercial seller to the Customer and are responsible for your customer invoice, collection and sales communication.

8.2 We remain the owner and licensor of the Product and may directly administer the Customer's account, Licence, device activation, updates, security and technical support.

8.3 We may contact Customers where reasonably required for: a. account or Licence administration; b. installation and activation; c. security notices; d. critical Product updates; e. support; f. fraud prevention; g. legal or regulatory compliance; and h. information concerning the Product the Customer purchased.

8.4 You shall not represent that you own the Customer account, Product Licence, Product data or our relationship with the Customer.

8.5 Unless we separately agree in writing, you have no permanent exclusivity or ownership over any Customer or lead.

9.1 We may, but are not required to, provide a lead-registration facility.

9.2 A lead is protected only if: a. it is genuinely introduced by you; b. it is not already an existing customer or active prospect of ours or another authorised partner; c. complete details are entered in the approved system; d. we accept the lead in writing or through the Dashboard; and e. you actively work on the opportunity.

9.3 Unless we state otherwise in writing, an accepted lead remains protected for thirty days.

9.4 Lead protection may expire if you do not demonstrate reasonable sales activity.

9.5 Lead registration does not prevent the Customer from independently approaching or purchasing from us.

10.1 You shall: a. act professionally, honestly and lawfully; b. accurately explain the Product; c. use only Authorised Materials; d. maintain sufficient knowledge to explain basic Product features and installation requirements; e. avoid misleading statements; f. comply with applicable consumer, advertising, tax, data-protection, anti-bribery and competition laws; g. protect Customer Data and Dashboard credentials; h. keep proper records of sales and invoices; i. promptly disclose complaints, security issues and suspected fraud; j. provide first-level customer assistance; k. comply with our written policies; and l. avoid conduct likely to harm the Product, us or the Profit Agentz brand.

10.2 You shall ensure your employees, contractors and representatives comply with these Terms.

10.3 You are responsible for their acts and omissions.

11.1 Without our prior written approval, you shall not claim that: a. the Product is 100% accurate; b. the Product is error-free; c. the Product is compatible with every device or operating system; d. the Product is approved for any regulated medical, legal, financial or governmental use; e. we guarantee lifetime compatibility, lifetime updates or uninterrupted service; f. one Licence may be used on unlimited devices; g. you can modify or waive our policies; h. you are our employee, branch or office; or i. any feature, integration, roadmap item or performance outcome is guaranteed unless confirmed in Authorised Materials.

11.2 You shall not: a. make false, deceptive or unsubstantiated advertisements; b. impersonate us; c. register a domain, social-media handle or company name confusingly similar to us, Profit Agentz or Voice Dictation; d. bid on brand keywords in a misleading manner; e. alter our logo or brand identity without approval; f. issue fake invoices or certificates; g. make unlawful telemarketing or bulk-messaging communications; h. offer unauthorised warranties; i. engage in bribery, kickbacks or unlawful inducements; or j. make statements that may expose us to liability.

12.1 While these Terms remain in effect, we grant you a limited, non-exclusive, non-transferable, revocable and royalty-free permission to use the Authorised Materials solely to market and resell the Product in the Territory.

12.2 All goodwill arising from your use of our trademarks accrues solely to us.

12.3 You shall follow our branding instructions.

12.4 You shall immediately stop using any material we withdraw or identify as inaccurate, outdated or unauthorised.

12.5 You shall not edit material in a way that changes its meaning, creates misleading claims or damages the brand.

12.6 When these Terms end, all rights to use our names, marks, logos and materials end immediately.

13.1 We may provide you with a demonstration account, internal-use Licence or test environment.

13.2 Any demonstration access: a. remains our property; b. may be used only for legitimate demonstrations; c. may not be sold or transferred; d. may not be used as a production Licence; e. may be monitored or withdrawn by us; and f. is subject to usage restrictions we notify to you.

14.1 You shall provide first-level support, including: a. explaining system requirements; b. assisting the Customer with purchase and onboarding; c. sharing the approved installer or download process; d. guiding installation; e. collecting relevant screenshots, logs and issue details; and f. directing the Customer to the correct support channel.

14.2 We handle reasonable technical escalations involving: a. Licence activation failures; b. Dashboard errors; c. Product defects; d. update failures; e. security issues; and f. other matters requiring access to our systems.

14.3 You shall not promise a guaranteed resolution time unless we have expressly approved it in writing.

14.4 Support availability, response times, compatibility and Product functionality may depend on hardware, microphone quality, operating-system permissions, system resources and other technical factors outside our control.

15.1 We may update, modify, replace, improve, remove or discontinue any Product feature, installer, model, system requirement, Dashboard function or support process.

15.2 We do not guarantee that every update will support every legacy device or operating-system version.

15.3 We may issue mandatory security or compatibility updates.

15.4 You shall promptly communicate critical update instructions to affected Customers where we request it.

15.5 We are not liable to you merely because we change Product features, packaging, pricing, system requirements or branding.

16.1 You shall not promise, approve or issue a refund on our behalf.

16.2 You shall submit refund or defect requests to us with complete supporting details.

16.3 Refund eligibility is determined under our applicable refund policy, the end-user terms, mandatory consumer law and the facts of the case.

16.4 Except where required by law or approved by us, an activated, assigned, downloaded or consumed Licence is non-returnable and cannot be exchanged for another Customer.

16.5 If we approve a refund relating to a Licence you purchased: a. we may issue an applicable credit note or refund to you; b. you are responsible for refunding the Customer; c. you shall issue your own credit note or cancellation document where required; and d. the Licence may be deactivated.

16.6 You are responsible for customer chargebacks arising from your own billing, misrepresentation, unauthorised promises, fraud or failure to deliver.

16.7 We may suspend or deactivate a Licence connected with a fraudulent payment, reversed transaction, stolen payment method or unlawful sale.

17.1 You and we shall each process personal data only for lawful, specific and authorised purposes.

17.2 You shall collect only information reasonably required for the sale, onboarding, Licence administration and support.

17.3 You shall: a. provide required privacy notices; b. obtain valid consent or rely on another lawful basis where required; c. use Customer Data only for the authorised transaction and support; d. not sell, rent, scrape, disclose or commercially exploit Customer Data; e. implement reasonable security safeguards; f. restrict access to authorised personnel; g. protect passwords and Dashboard access; h. promptly report suspected personal-data breaches; i. cooperate with our lawful data requests and investigations; and j. delete or securely dispose of data when no longer required, subject to legal retention duties.

17.4 You shall not upload sensitive or unnecessary information to the Dashboard.

17.5 You shall notify us without undue delay, and in any event within twenty-four hours after becoming aware of: a. unauthorised Dashboard access; b. loss of Customer Data; c. suspected data leakage; d. stolen credentials; or e. any incident that may affect us or a Customer.

17.6 We may suspend Dashboard access where required to protect data, Customers, systems or the Product.

18.1 "Confidential Information" includes: a. Reseller Prices and non-public commercial terms; b. Dashboard information; c. Product roadmaps; d. unpublished installers and updates; e. security and activation mechanisms; f. source code, models and technical information; g. business plans; h. customer lists; i. sales reports; j. internal Documentation; and k. any information marked or reasonably understood as confidential.

18.2 If you receive Confidential Information, you shall: a. use it only for purposes of these Terms; b. protect it using reasonable care; c. disclose it only to personnel who need it and are bound by confidentiality duties; and d. not disclose it to a third party without our prior written consent.

18.3 Confidentiality obligations do not apply to information the receiving party can prove: a. was lawfully known without restriction; b. becomes public without breach; c. is independently developed without use of Confidential Information; or d. is lawfully received from a third party.

18.4 Where disclosure is legally required, the receiving party shall, where permitted, give prior notice and disclose only the legally required information.

18.5 These obligations survive for five years after these Terms end. Trade secrets remain protected for as long as they qualify as trade secrets.

19.1 We and our licensors retain all rights, title and interest in the Product, Dashboard, Documentation, software, source code, object code, models, installers, content, databases, design, trademarks, trade names and related Intellectual Property Rights.

19.2 Except for the limited resale and brand-use rights we expressly grant, no right or ownership is transferred to you.

19.3 You shall not: a. copy the Product except as expressly permitted; b. reverse engineer, decompile, disassemble or attempt to derive source code; c. extract, reproduce or separately distribute Product models or components; d. modify or create derivative works; e. remove proprietary notices; f. bypass authentication, licensing, payment or security controls; g. benchmark or analyse the Product for a competing product where prohibited by law; h. use the Product to develop or promote a competing application; or i. challenge our ownership.

19.4 You shall immediately inform us of suspected infringement, piracy, cracking or counterfeit sales.

20.1 You shall maintain accurate records of: a. Licence purchases; b. Customer sales; c. invoices and credit notes; d. Customer identity and contact details; e. refunds and chargebacks; f. activation and support records; and g. taxes relating to the resale.

20.2 You shall retain records for the period required by applicable law and, in any event, for at least three years after the relevant transaction unless a longer period is required.

20.3 On reasonable notice, we may request records necessary to verify your compliance, investigate fraud or protect our Intellectual Property Rights.

20.4 Any review is limited to relevant records and conducted in a manner reasonably designed to avoid unnecessary disclosure of unrelated confidential information.

21.1 No minimum sales target is guaranteed or imposed on you during the first sixty days.

21.2 We may introduce reasonable sales targets, training requirements or partner tiers by written agreement or updated commercial schedule.

21.3 We may suspend or deactivate your Dashboard access if: a. you have no material sales activity for ninety consecutive days; b. required information remains incomplete; c. you repeatedly fail to respond; d. we suspect misuse; or e. continuation creates a security, legal or reputational risk.

21.4 Dashboard deactivation does not cancel your outstanding payment or confidentiality obligations.

22.1 You and we each warrant that we have the authority to enter into these Terms.

22.2 We warrant that we have the right to enroll you as a reseller and license the Product.

22.3 Except as expressly stated and to the maximum extent permitted by law, the Product is provided "as is" and "as available."

22.4 We do not warrant that: a. dictation will be completely accurate; b. the Product will meet every Customer's specific requirements; c. the Product will be uninterrupted or error-free; d. every hardware configuration will be supported; e. every operating-system update will remain compatible; or f. all defects can be corrected.

22.5 Statutory rights that cannot legally be excluded remain unaffected.

23.1 You shall indemnify and hold harmless us, our directors, officers and employees against third-party claims, losses, penalties, taxes, damages, costs and reasonable legal expenses arising from: a. your breach of these Terms; b. false or unauthorised representations you make; c. unlawful marketing by you; d. incorrect tax invoices or tax non-compliance by you; e. your misuse of Customer Data; f. fraud, bribery or misconduct by you; g. unauthorised warranties, refunds or commitments you make; h. infringement caused by materials you create; i. unauthorised Licence sales or transfers by you; or j. acts or omissions of your personnel.

23.2 We shall promptly notify you of an indemnified claim and reasonably cooperate in its defence.

24.1 To the maximum extent permitted by law, neither you nor we shall be liable to the other for indirect, incidental, special, punitive or consequential loss, loss of goodwill, loss of anticipated profit or loss of business opportunity.

24.2 Our total aggregate liability arising out of these Terms shall not exceed the total amount you actually paid us during the six months immediately preceding the event giving rise to the claim.

24.3 The limitations in this Section do not apply to liability that cannot legally be limited or excluded.

24.4 Nothing limits your liability for: a. payment obligations; b. fraud or wilful misconduct; c. breach of confidentiality; d. infringement or misuse of Intellectual Property Rights; e. unauthorised use or distribution of Licences; f. data misuse; or g. indemnity obligations.

25.1 You and we shall each comply with applicable laws relevant to our respective obligations.

25.2 You shall specifically comply with applicable: a. GST and invoicing laws; b. consumer-protection laws; c. advertising and electronic-communication laws; d. data-protection and cybersecurity laws; e. anti-bribery and anti-corruption laws; f. competition laws; and g. intellectual-property laws.

25.3 You shall independently determine your resale price and shall not enter into unlawful price-fixing arrangements with other resellers.

25.4 You shall not market or sell the Product in any prohibited jurisdiction or for any unlawful use.

26.1 These Terms begin on the Effective Date and continue for one year unless ended earlier under Section 27.

26.2 They automatically renew for successive one-year periods unless you or we give at least thirty days' written notice of non-renewal.

27.1 You or we may end these Terms without cause by giving thirty days' written notice.

27.2 We may immediately suspend your access to the reseller program or Dashboard where we reasonably suspect: a. fraud; b. non-payment; c. Licence misuse; d. data breach; e. customer deception; f. security risk; g. brand impersonation; h. unlawful conduct; or i. conduct likely to cause material harm.

27.3 You or we may end these Terms immediately by written notice if the other party: a. commits a material breach and fails to cure it within seven days after notice, where the breach is capable of cure; b. commits a material breach that cannot be cured; c. becomes insolvent, enters liquidation or ceases business; d. engages in fraud or wilful misconduct; or e. repeatedly breaches these Terms.

27.4 We may end these Terms immediately if you engage in: a. counterfeit or unauthorised Licence sales; b. reverse engineering or piracy; c. repeated misleading claims; d. misuse of Customer Data; e. non-payment; f. unauthorised sub-resellers; g. impersonation of us; or h. conduct causing serious reputational harm.

28.1 When these Terms end: a. you shall stop representing yourself as an authorised reseller; b. we may disable your Dashboard access; c. you shall stop making new sales; d. all unpaid amounts become immediately due; e. you shall stop using the Authorised Materials; f. you shall return or delete our Confidential Information on request; and g. you shall reasonably assist in transferring unresolved support issues.

28.2 Legitimately purchased and activated Customer Licences continue according to their applicable end-user terms unless suspended for fraud, chargeback or misuse.

28.3 Termination does not entitle you to compensation for expected profit, goodwill, customer development, marketing expenditure or loss of future business.

28.4 Sections intended by their nature to survive continue to apply, including confidentiality, Intellectual Property Rights, records, payment, indemnity, liability, dispute resolution and post-termination obligations.

29.1 Formal notices shall be sent by email and, where appropriate, registered post or recognised courier.

29.2 Notices to us shall be sent to: AscendX Innovations Pvt. Ltd. New Delhi, Delhi, India contact@profitagentz.com

29.3 Notices to you shall be sent to the address and email you provide during registration or in your Dashboard profile.

29.4 An email notice is treated as received on the next business day unless the sender receives a delivery-failure notification.

30.1 Neither you nor we shall be liable for delay or failure caused by events beyond our reasonable control, including natural disaster, war, civil disturbance, epidemic, government action, internet failure, cloud outage, utility failure, cyberattack or labour disruption.

30.2 The affected party shall take reasonable steps to reduce the impact and resume performance.

30.3 Payment obligations already due are not excused by force majeure.

31.1 You shall not assign, transfer, subcontract or otherwise dispose of your rights or obligations under these Terms without our prior written consent.

31.2 We may assign these Terms to an affiliate, successor, purchaser of the Product or purchaser of substantially all relevant business assets.

32.1 Any material amendment to these Terms must be in writing and accepted by authorised representatives of both parties.

32.2 We may update operational policies, Dashboard procedures, brand guidelines, support processes and Product Documentation by written or electronic notice, provided such updates do not retrospectively alter completed transactions.

Failure or delay in exercising a right is not a waiver. A waiver is effective only if made in writing and applies only to the specific matter stated.

If any provision of these Terms is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall continue in effect.

35.1 These Terms, their annexes, applicable signed addenda and incorporated Product policies constitute the entire agreement between you and us concerning the reseller relationship.

35.2 They supersede previous discussions, emails, messages, proposals and understandings concerning the same subject.

35.3 In the event of conflict, the order of precedence is: a. a later signed addendum; b. these Terms; c. Annex A; d. our written commercial policies; e. our website terms and Product policies, solely to the extent relevant.

36.1 You may accept these Terms electronically, including by ticking a box, clicking "I Agree," or registering on the Dashboard.

36.2 Electronic acceptance, electronic signatures and digitally accepted copies are treated as valid to the extent permitted by applicable law.

37.1 These Terms are governed by the laws of India.

37.2 You and we shall first attempt in good faith to resolve a dispute through written negotiation for fifteen days after one party gives a dispute notice.

37.3 If the dispute is not resolved, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, as amended.

37.4 The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties.

37.5 If the parties do not agree on the arbitrator, the appointment shall be made in accordance with applicable law.

37.6 The seat and venue of arbitration shall be New Delhi, Delhi, India.

37.7 The arbitration language shall be English.

37.8 The arbitral award shall be final and binding.

37.9 Courts at New Delhi, Delhi, India shall have jurisdiction over applications and proceedings relating to the arbitration and any matter that is not capable of arbitration.

37.10 Nothing in these Terms prevents you or us from seeking urgent interim or injunctive relief to protect Confidential Information, Customer Data, Intellectual Property Rights or systems.

By registering as a reseller, accessing the Dashboard, or purchasing a Licence for resale, you confirm that you have read, understood and agree to these Terms, the Reseller Pricing Details (Annex A), the Reseller Code of Conduct (Annex B) and our applicable Product policies.

1. Our details Legal name: AscendX Innovations Pvt. Ltd. Brand: Profit Agentz Product: Voice Dictation Website: voice-dictation.profitagentz.com Registered address: New Delhi, Delhi, India CIN: U62010DL2026PTC465357 GSTIN: 07ABFCA3611G1Z2 Notice email: contact@profitagentz.com Support email: contact@profitagentz.com

2. Your reseller details Your legal name, business type, contact person, designation, address, email, phone number, PAN, and GSTIN are recorded as provided by you in the Profit Agentz Reseller Portal during registration or as subsequently updated.

3. Program enrollment Status: Non-exclusive Authorised Reseller Territory: India Permitted customer category: All Customers Sub-resellers permitted: No, unless approved in writing Start date: Date of your Dashboard Registration Initial term: One year

4. Commercial terms Product: Voice Dictation Licence type: Subject to End-User Terms Permitted devices per Licence: 1 Device per License Pricing Structure (GST at 18% is applicable on base prices): Plan 1: Voice Dictation (1 Year) Reseller Base Price: INR 899 GST (18%): INR 161.82 Total Reseller Price: INR 1,060.82 Recommended Retail Price (RRP): INR 1,199 + 18% GST = INR 1,414.82 Plan 2: Voice Dictation (3 Years) Reseller Base Price: INR 1,999 GST (18%): INR 359.82 Total Reseller Price: INR 2,358.82 Recommended Retail Price (RRP): INR 2,999 + 18% GST = INR 3,538.82 Plan 3: Voice Dictation (Lifetime) Reseller Base Price: INR 3,499 GST (18%): INR 629.82 Total Reseller Price: INR 4,128.82 Recommended Retail Price (RRP): INR 4,999 + 18% GST = INR 5,898.82 Payment terms: 100% prepaid Credit period: None Minimum initial purchase: None Minimum monthly target: None Price-revision notice: Fifteen days Unused Licence credits: Unused licences remain valid for assignment unless explicitly stated otherwise. Activated Licence refund: Only under applicable refund policy or written approval

5. Support First-level support: Reseller Technical escalation: Company Support channel: Email and Support Portal Support hours: 10:00 AM to 6:00 PM IST Guaranteed SLA: None unless separately agreed in writing

As a reseller, you shall: a. identify yourself accurately as an Authorised Reseller; b. use only approved Product information; c. clearly disclose the total customer price and applicable GST; d. issue proper invoices; e. avoid false claims and pressure-selling; f. protect Customer Data; g. protect your Dashboard credentials; h. avoid spam, impersonation and unlawful marketing; i. promptly escalate genuine technical issues; j. not share or duplicate Licences; k. not reverse engineer or modify the Product; l. not register confusing brand names or domains; m. not offer unauthorised warranties or refunds; n. not appoint another reseller without our written approval; and o. comply with our policies and applicable law.

By accepting these Terms electronically on the Dashboard, you confirm that you have read, understood and agree to these Reseller Terms of Service, the commercial terms in Annex A, the Reseller Code of Conduct in Annex B, and our applicable Product policies.